Privacy Policy for Malley’s Seafood
Effective Date: January 1, 2025
At Malley’s Seafood, located at 124-11386 255 St Acheson, AB T7X 6C9, we are committed to protecting the privacy and security of our customers' personal information. This privacy policy explains how we collect, use, disclose, and safeguard your personal information in accordance with Alberta’s privacy laws and the Personal Information Protection and Electronic Documents Act (PIPEDA) under Canadian federal law.
1. What Personal Information We Collect
We collect the following types of personal information to provide you with quality service:
Contact Information: Name, email address, phone number, delivery address.
Payment Information: Credit card details, billing address (processed through secure third-party payment processors).
Order Information: Details about your seafood and prime meat orders, including product choices, order history, and delivery preferences.
Shipping Information: Delivery address and contact details necessary to process and deliver orders.
2. How We Use Your Personal Information
We use the personal information we collect to:
Process your orders and provide the services you request.
Communicate with you about your orders, including order confirmations, shipping notifications, and customer support.
Improve our products and services, including customer feedback.
Comply with legal obligations, such as tax reporting or regulatory requirements related to the sale of food products.
Protect against fraud or unauthorized transactions.
3. How We Protect Your Personal Information
We are committed to ensuring that your personal information is secure. We implement various physical, electronic, and administrative safeguards to protect against unauthorized access, disclosure, alteration, or destruction of your personal information. For example:
Use of encrypted transactions for credit card payments.
Secure server environments to store your personal and order information.
Only authorized personnel have access to personal data necessary for business operations.
4. Disclosure of Personal Information
We may disclose your personal information in the following circumstances:
To Third-Party Service Providers: We may share your personal information with trusted service providers that help us process payments, fulfill orders, deliver products, and perform customer service.
For Legal Compliance: We may disclose your personal information if required by law, court order, or governmental authority.
With Your Consent: We may share your information with third parties if you have given us explicit consent to do so.
5. Retention of Personal Information
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law, whichever is longer. When your personal information is no longer needed, we will securely dispose of it.
6. Accessing and Updating Your Personal Information
You have the right to request access to the personal information we hold about you. If you believe any of your personal information is incorrect, outdated, or incomplete, please contact us, and we will update it as necessary.
To make a request, please contact us using the information provided below.
7. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your experience. Cookies are small files placed on your device that allow us to personalize your browsing experience, analyze website traffic, and improve our offerings. You can manage cookie settings through your browser preferences.
8. Third-Party Links
Our website may contain links to third-party websites for which we are not responsible. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If you believe we have collected information from a minor, please contact us, and we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, applicable laws, or for other operational, legal, or regulatory reasons. When we make changes, we will post the updated policy on our website with an updated effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Malley’s Seafood
124-11386 255 St
Acheson, AB T7X 6C9
Phone: 780-962-3251
Email: malleys_seafood@hotmail.com